Privacy Policy

At Facia, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you visit our website or use our services. By accessing or using Facia.io, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following types of information from you:

1.1 Personal Information

  • Contact Details: Name, email address, phone number, and company name when you sign up for newsletters, create accounts, or contact us.
  • Identification Data: Information required for identity verification purposes (e.g., government-issued IDs or biometric data) when applicable.

1.2 Biometric Data

  • Facial features, voice samples, fingerprint patterns, or other biometric identifiers collected for identity verification or authentication services.
  • Note: All biometric data collection complies with applicable laws and regulations, ensuring transparency and user consent.

1.3 Non-Personal Information

  • Browser type, IP address, device information, operating system, and geolocation.
  • Usage data, such as pages visited, time spent on the site, and interactions with our services.

How We Use Your Information

We use the information we collect to:
  • Provide and improve our services, including identity verification and biometric solutions.
  • Ensure security and prevent fraud.
  • Respond to customer inquiries and provide support.
  • Customize user experiences on our website.
  • Comply with legal obligations and enforce our terms of service.

How We Protect Your Information

We implement robust security measures to protect your data, including:
  • Encryption: All sensitive information, including biometric data, is encrypted during transmission and storage.
  • Secure Servers: We use industry-standard secure servers to store data.
  • Access Control: Data access is restricted to authorized personnel only.
  • Regular Audits: Regular security audits ensure our systems meet the highest standards.

Sharing Your Information

We do not sell or rent your data. However, we may share your information with:
  • Service Providers: Trusted third-party vendors assisting with website operations, data storage, or analytics.
  • Legal Authorities: To comply with legal obligations, court orders, or regulatory requirements.
  • Business Transfers: In the case of mergers, acquisitions, or asset sales, your information may be transferred to the new entity.

Your Privacy Rights

Depending on your jurisdiction, you may have the following rights:
  • Access: Request access to your data.
  • Correction: Request corrections to inaccurate or incomplete data.
  • Deletion: Request the deletion of your data, subject to legal and contractual obligations.
  • Data Portability: Request a copy of your data in a structured, commonly used format.
  • Opt-Out: Opt out of data collection for marketing or analytics purposes.
  • To exercise these rights, please contact us at info@facia.io

Cookie Policy

Our website uses cookies to improve functionality, enhance user experience, and analyze website traffic. Cookies may include:
  • Essential Cookies: Necessary for website functionality.
  • Performance Cookies: Track user behavior to improve site performance.
  • Advertising Cookies: Used for targeted advertising.
  • You can manage your cookie preferences through your browser settings.

Data Retention

We retain your data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes. Biometric data is securely deleted when it is no longer required for its intended purpose.

Cross-Border Data Transfers

Facia.io operates globally, and your data may be stored or processed in countries with different data protection laws. We ensure adequate safeguards are in place to protect your data during such transfers.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before sharing any information.

Children's Privacy

Our service does not address anyone under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 13, we will take steps to remove that information from our servers. If you believe we have inadvertently collected such information, please contact us immediately at privacy@facia.io.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we protect your data.

Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us:
Thank you for trusting Facia. Your privacy and security are our priorities.